INFORMATION ABOUT US
Welcome to FILMART PRO one stop window film store. Terms and conditions stated below applies to all visitors and users of FILMART PRO. You're bound by these terms and conditions as long as you're on www.filmart.com.
The content of terms and conditions may be change, move or delete at any time. Please note that FILMART PRO have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, FILMART PRO will take immediate actions against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by FILMART PRO.
Comments and Feedbacks
All comments and feedbacks to www.filmart.com will be remain FILMART PRO's property.
User shall agree that there will be no comment(s) submitted to the www.filmart.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
User shall agree that FILMART PRO may send newsletter regarding the latest news/products/promotions etc through email to the user.
The user shall agree to defend, indemnify and hold FILMART PRO harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. www.filmart.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
From time to time, there may be information on www.filmart.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
This agreement is effective unless and until either by the customer or www.filmart.com. Customer may terminate this agreement at any time. However, www.filmart.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
If you have trouble on choosing product that is suitable for you, you may message us by having a click on the “Whatsapp icon” on the page or visit to our Facebook page . Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You may reach a log in page where you need to log in with your existing account or register a new account if you don’t have any account with us before proceed your payment.
4. You may need to provide your correct shipping address on the “Shipping Address” page and choose your shipping methods.
5. Next, you will come to “Payment Method” page that you may need to choose the payment method you prefer with. (Please refer to payment method for more details.)
6. Once you have confirm with the billing details and agree on the terms and condition, click “Confirm Order” to complete the order. Once the payment is confirmed by us, the product will ship out within 3 – 4 working days. Customer will enjoy free postage from us. The tracking number of the parcel will be auto-generated by our shipping partner to you.
Q. What are the payment methods available?
FILMART offers various kind of Payment Methods as shown below:-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking)
2. Manual Payment
Account Holder Name: ARCARCO (M) SDN BHD
Bank Name: PUBLIC BANK
Account No: 3158573533
Kindly screenshot and send us your payment details (bank in receipt) to us as follows: WhatsApp or e-mail to firstname.lastname@example.org.
Note: After we have confirmed the payment, the product will be shipped out to you within 3 – 4 working days.
FILMART PRO collect informations that required for the registration procedure at our website or filling up the registration form for our company database. The comprehensive account registration procedure will request some customers’ personal informations. Those informations that we gathered are voluntarily submitted by the customers.
Personal Data Information
FILMART PRO may request or collect personal information for ordering products and services provided, and other instances where online users are invited to volunteer. The personal information is used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events. The personal information as name, e-mail address, postal address, contact number, bank account details for transaction and etc.
FILMART PRO is responsible to keep secret and confidential to the personal information such as credit cards details or bank account numbers. We will never share any of your personal details to others than our service partners. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.
FILMART PRO require that our third party service partners agree to keep all confidential information we share with them and to use the information only to perform their obligations in the agreements we have in place with them. These third party service partners are expected to maintain privacy and security protections that are consistent with Arcarco’s privacy and information security policies.
FILMART PRO website do applies appropriate security application in order to prevent the leaking customers' personal identification details from third parties, illegal disclosure and hackers. However, bear in mind that any information transmitted through Internet is NOT 100% safe and secure guarantee.
Return & Refund Policy
The returned goods/products will be checked along with the receipt and the purchased goods should be in a good condition. The packaging of the purchased goods should also be in original condition and in original shipping container as received. If the purchased goods/products have been used or damaged by the customer, there will be no refund. FILMART PROwill also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the returned goods/products, customer will receive their refund within 14 days after the confirmation.
Please return your purchase to the following address:
No.37, Jalan Balakong Jaya 5,
Taman Industri Balakong Jaya, Seri Kembangan,
43300 Selangor Darul Ehsan.
Please contact us at email@example.com or +603-8964 1676 if you have any questions or doubts.